295 Fourth Avenue, Unit C3, St. Catherines, ON L2S 0E7

Job Title

Retail sales supervisors 62010

Job Description

• Supervise and coordinate sales staff and cashiers
• Assign sales workers to duties and prepare work schedules
• Authorize payments and the return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages, be the point of communication between the owner and the staff
• Maintain specified inventory and order merchandise
• Prepare reports regarding sales volumes, merchandising and personnel matters
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• Ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries
• Work on store’s online presence from communications, marketing, social media management and commercial activities
• Design graphics and visual communication for e-commerce and advertising

Minimum Qualifications